If you’re leaving Sky Q, changing your subscription, or need a new box, you’ll need to return the equipment you leased from us when you first joined Sky Q.
If you don’t return this equipment within the time frame given, you’ll have to pay a Non-Return charge.
What do you do with your old Sky box?
Your old Sky box will still work as a Freesat from Sky box to receive free channels on it, but you won’t be able to pause, record or watch any old recordings on the box anymore. Alternately you can give it to friends or family who want a Freesat box, or sell it on eBay (don’t expect to get much for it).
Do I have to return Sky Hub?
If it’s the Sky Q Hub it’s sky’s and you need to return it. If it’s the sky Hub then you keep it.
Will my Sky box work if I cancel sky?
Obviously I will still have the dish and cables. When you cancel your subscription your Sky+ box will still work and using your now deactivated viewing card you will still be able to receive a handful of unencrypted free-to-view (FTV) channels, including BBC1, 2, ITV1, C4 and C5.
Can you sell old sky boxes?
Provided you’re out of contract with Sky and the box is yours to sell, then you could consider selling it on eBay, where they can earn some decent money. If a Sky box breaks, they’re expensive to replace and many opt for a second-hand box as an alternative. Visit www.ebay.co.uk and see what Sky+ boxes are selling for!