Moving Your Service
If you’re planning to move, visit Spectrum.com to confirm your new address is located in an area where we provide service.
You can use our online moving resource to transfer your Spectrum TV, Internet and Voice services to your new address.
How do I move my spectrum service?
Spectrum transfer fee
Time Warner Spectrum charges current customers a one-time fee of $9.99 to move services from one address to the next. Simply call Spectrum at 1.855.363.4906 to schedule your transfer and the fee will be added to your next monthly service bill.
How do I disconnect my spectrum service?
You can reach them by calling their customer service number, 1-800-892-2253. You’ll have to go through a robot menu to get where you want to go. Navigate through the menu until you’re given the option to cancel your service. Select that option and you should be connected with the retention department.
Is there a transfer fee for spectrum?
Spectrum makes it easy to transfer services to your new address. We’ll send a technician to set up everything at your new address for a discounted one-time fee as low as $9.99*.
Does spectrum charge to cancel service?
Since Spectrum is a contract-free provider, there are no cancellation fees or early termination fees (ETFs) to worry about. Service is on a month-to-month basis, and if you decide you want to try another provider, all you need to do is cancel service and return any rented equipment.