What Happens If I Cancel My Sky Subscription?

When you cancel your subscription your Sky+ box will still work and using your now deactivated viewing card you will still be able to receive a handful of unencrypted free-to-view (FTV) channels, including BBC1, 2, ITV1, C4 and C5.

How do I cancel my Sky subscription?


  • Call the Sky contact centre. The most direct way to cancel your Sky subscription is to call up Sky’s customer contact centre.
  • Get through to a representative.
  • Ask to cancel your account.
  • See out the notice period.
  • Return the equipment.

Can I cancel my Sky contract if they increase the price?

If you’re not happy with the price hike, you may be able to exit your contract with Sky penalty-free. If you’re still within your minimum term for a Sky broadband or phone contract and are affected by these price increases, you CAN cancel it without paying an early termination charge.

Can I rejoin sky as a new customer?

There are currently no thanks for this post. You have to wait 12 months before being considered a “new customer” in regards to any special deals BUT you can rejoin at any time as a returning customer.

Do I own my sky Q box?

Sky Q boxes, the Sky Q hub and any other equipment we designate as Sky-owned will remain the property of Sky or another company in the Sky group of companies at all times (unless agreed otherwise) and are loaned to you at no cost. Each item of equipment loaned to you from time to time is “loaned equipment”.